Virus ShellScrap.Worm

¿Cómo saber si tengo ShellScrap.Worm?

First of all, check if you have received an e-mail message with the characteristics described in the section Means of transmission.

In order to make absolutely sure that ShellScrap.Worm has not affected your computer, you have the following options:

1. Check the computer with Panda ActiveScan, Panda Software’s free, online scanner, which will quickly detect any possible viruses.
2. Carry out a full scan of your computer using your antivirus, after checking that it is updated.

¿Cómo eliminar a ShellScrap.Worm?

Above all, if you have received the file LIFE_STAGES.TXT.SHS through a chat channel or attached to an e-mail message with the characteristics described in the section Means of transmission, do not run the attached file and delete the message, making sure that you delete also it from the Deleted Items folder.

Then, if your antivirus detects ShellScrap.Worm during the scan, it will automatically offer you the option of deleting it. Do this by following the program’s instructions.

As an extra precaution run our free utility Panda QuickRemover, which will automatically repair any damage that ShellScrap.Worm may have caused in your computer. In order to do this, follow these instructions:

• Download the free utility Panda QuickRemover by clicking on the icon below:
  
• Save the file in any folder you want in your computer.
• Run Panda QuickRemover by double-clicking on the file and follow the instructions.

You can also manually remove ShellScrap.Worm from your computer. If the scan has detected the file DBINDEX.VBS in the Recycle Bin (C:\RECYCLED) as infected, it must be deleted. In order to do this, follow these steps:

• Restart the computer in MS-DOS mode.
• When the computer has started up, write the command CD RECYCLED and press Enter.
• Write the command ATTRIB DBINDEX.VBS and press Enter. This checks if the file is in this directory.
• Write the command ATTRIB DBINDEX.VBS -R -S -H and press Enter.
• Write the command DEL DBINDEX.VBS and press Enter.
• Restart the computer in the usual way (Start button, options: Shut down the computer - OK).

Additional notes:

• If you have Netscape Navigator installed and experience problems downloading Panda QuickRemover, follow these instructions: 1 Right-click on the icon. 2 Select the option Save link as.... 3 Select the folder in which to save it.
• If your computer has Windows Millennium or Windows XP installed, click here to permanently remove all trace of the virus.

¿Cómo protegerme de ShellScrap.Worm?

In order to keep your computer protected, bear the following tips in mind:

• If you have filtering tools installed, configure them to reject messages with the characteristics described in the section Means of transmission. If, in spite of doing this, you receive the message that contains the virus: do not open it, do not run the attached file and delete it, making sure that you also delete it from the Deleted Items folder.
• Reject suspicious files received through chat channels.
• Scan all the e-mail messages and files you receive through chat channels with a good antivirus.
• Install a good antivirus in your computer. Click here to get the Panda antivirus solution that best suits your needs.
• Keep your antivirus updated. If automatic updates are available, configure your antivirus to use them.
• Keep your permanent antivirus protection enabled at all times.

For more detailed information about how to protect your computer against viruses, click here.